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Gift Card Frequently Asked Questions

  1. How can I buy a Gift Card? 
    • Gift Cards can be purchased and redeemed online. eGift Cards are sent to recipients via email and plastic cards will be mailed, which can take up to 3-10 business days for delivery. There is no tracking information available for mailed Gift Cards. 
  2. Can I load any amount to a Gift Card? 
    • Gift Cards can be purchased in the following denominations: $10, $20, $25, $50, $75, $100, $150, $200, $250, $500
  3. Will my Gift Card ever expire or lose value? 
    • Our Gift Cards never expire or lose value
  4. How many Gift Cards can I redeem per order? 
    • You can only redeem up to 10 gift cards per order
  5. What can I do if I have an issue with receiving or redeeming my Gift Card? 
    • Please Contact Us and a Fan Advocate will be more than happy to investigate
  6. Can I replace a lost or stolen Gift Card? 
    • Unfortunately, we are not responsible for lost or stolen gift cards and cannot replace them
  7. How can I check my Gift Card balance? 
    • You can look up your Gift Card balance by visiting the Gift Card landing page. Click the Gift Card tab at the bottom, then type your Gift Card number and pin within the "Check Your Gift Card Balance" section
  8. Can I redeem my Gift Cards for cash? 
    • Our Gift Cards are non-transferable, non-refundable and are not redeemable for cash, unless required by law
  9. I have multiple Gift Cards; Can I combine them? 
    • We cannot combine them, but you can redeem up to 10 Gift Cards per order
  10. How can I redeem my Gift Cards? 
    • Redeeming a Gift Card is simple: 
      • Shop online and select the items you wish to purchase
      • When you're ready to checkout, click "Shopping Cart"
      • Proceed through the checkout process
      • Click the field labeled "Gift Card/eGift Card" on the payment page at the final step of checkout
      • Enter your Gift Card number, select "Apply", then enter your unique PIN (codes are case sensitive)
        • Note: Some Gift Cards may not include a PIN and will not be required to enter one at checkout
      • Click "Apply" and then you will see you Gift Card amount deducted from your merchandise total