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Gift Card Frequently Asked Questions

Dive into our Gift Card Q&A, where we've got all the answers you need. From purchasing to redeeming and everything in between, we've got you covered.

How can I buy a Gift Card?

Gift Cards can be purchased and redeemed online. eGift Cards are sent via email, while plastic cards are mailed and may take 3-10 business days for delivery. Mailed Gift Cards do not have tracking information.

Can I load any amount to a Gift Card?

Gift Cards can be purchased in the following denominations: $10, $20, $25, $50, $75, $100, $150, $200, $250, $500.

Will my Gift Card ever expire or lose value?

Our Gift Cards never expire or lose value.

How many Gift Cards can I redeem per order?

You can only redeem up to 10 gift cards per order.

What can I do if I have an issue with receiving or redeeming my Gift Card?

Please Contact Us and a Fan Advocate will be more than happy to investigate.

Can I replace a lost or stolen Gift Card?

Unfortunately, we are not responsible for lost or stolen gift cards and cannot replace them.

How can I check my Gift Card balance?

You can look up your Gift Card balance by visiting the Gift Card landing page. Click the Gift Card tab at the bottom, then type your Gift Card number and pin within the "Check Your Gift Card Balance" section.

Can I redeem my Gift Cards for cash?

Our Gift Cards are non-transferable, non-refundable, and not redeemable for cash, unless required by law.

I have multiple Gift Cards; Can I combine them?

We cannot combine them, but you can redeem up to 10 Gift Cards per order.

How can I redeem my Gift Cards?

Redeeming a Gift Card is simple:

  1. Shop online and select the items you wish to purchase.
  2. When you're ready to checkout, click "Shopping Cart".
  3. Proceed through the checkout process.
  4. Click the field labeled "Gift Card/eGift Card" on the payment page at the final step of checkout.
  5. Enter your Gift Card number, select "Apply", then enter your unique PIN (codes are case sensitive).
  6. Note: Some Gift Cards may not include a PIN and will not be required to enter one at checkout.
  7. Click "Apply" and then you will see your Gift Card amount deducted from your merchandise total.