We consider the Fan first in everything we do. Your experience is our top priority! We spend a lot of time listening in our efforts to provide the best possible shopping experience every step of the way. We're team players! If something isn't right, or if you have a suggestion for how we could do something better, we want to know.
Our Fan Service Advocates view each time you contact us as a chance to build a relationship. We thrive on trust.
You can dish us the no look pass and you can count on us to make the buzzer beater. And if we screw up, we want to find a way to make it up to you every time.
Our goal is that you will be 100% satisfied with your purchase from us. If you are not, we will do whatever we can to try and change that or we will provide a refund to you (see our refund policy here).
When you are shopping with us, we want you to shop with confidence! We've built a reputation for providing premium service and reliability, as well as everyday value and a huge assortment of the best brands.
If you are unsatisfied with your experience, you can chat with us by clicking "Chat Now" from our help home page.